Graduate Job Position at Etisalat for Retail Advisor (Experience Centre)



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Job
Title

: Etisalat for Retail Advisor-Experience Centre

About
the Job in brief: 
Sell
and market EMTS products in assigned experience centre while providing
consistent and quality service.
Duties:
Create an
outstanding buying experience for the customer
Create a
professional buying atmosphere
Greet all
customers in a professional, friendly, and timely manner, as well as directing
customer inquiries
Assess and
profile customer needs with aim to proffer the appropriate product or service
Problem solve
issues in a timely manner
Perform all
direct sales of EMTS�s products to end users/customers in
assigned experience centre.
Organise and
participate in product education/demonstrations, promotions and activations.
Report
findings on customer related market intelligence (acquired in the course of
sales activities) to the Experience Centre Manager for scalation as required.
Proactively
gather current customer data/information and regularly update customer database
to ensure reliability and accuracy.
Log and
address customer complaints; escalate appropriate issues and follow-up with
relevant personnel to ensure proper resolution.
Participate
in marketing efforts to harness new sales opportunities, including but not
limited to outbound calling, and promoting the brand inside and outside the
store/retail location.
Assist with
cash handling and deposits as governed by operations control standards.
Assist with
inventory counts as needed.
Assist in
maintaining store appearance, back room, restrooms and individual work area
according to the retail store standards.
Receive and
process all payments and provide the customer with additional information as
required
Attend team
meetings as required.
Prepare/compile
agreed periodic activity and performance reports for the attention of the
Experience Centre Manager.
Perform any
other duties or functions as assigned by the Experience Centre Manager.
Qualification:
First degree
or its equivalent in a relevant discipline.
Experience:
Minimum of
one (1) year post NYSC work experience.
How
to apply
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